Delivering NIPE screening: the application of human factor and quality improvement tools

The project analyses the delivery of the newborn and infant physical examination (NIPE). It aims to identify weaknesses in service delivery contributing to the human factor incidents and increased demands on the junior doctor, and to redesign the system to reduce risk, improve efficiency and reinforce resilience.

Samyar Siadati
Paediatric Specialty Trainee Doctor Neonatal Unit, Watford General Hospital, West Hertfordshire Teaching Hospitals NHS Trust

Claudia Chetcuti Ganado
Neonatal Consultant Neonatal Unit, Luton and Dunstable Hospital, Bedfordshire Hospitals NHS Foundation Trust claudia.chetcutiganado@ldh.nhs.uk

Siadati S., Chetcuti Ganado C Delivering NIPE screening: the application of human factor and quality improvement tools. Infant 2023;19(5):169-73.

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Keywords

newborn and infant physical examination; quality improvement; human factors; patient safety; errors

Key points

Human factor and quality improvement methodologies can be combined to provide meaningful recommendations for improvement in system design.
This article describes how mismatch between policy and daily process operation can lead to human factor errors resulting from increased demand on healthcare staff.

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