The latest Bliss Baby Charter accreditation goes to…

Bliss is delighted to announce that New Cross Hospital neonatal unit (The Royal Wolverhampton NHS Trust) has successfully completed its Gold accreditation and has demonstrated sufficient processes and facilities in place to deliver high quality family-centred care.

The multidisciplinary team at New Cross Hospital passionately strive to promote and ensure parents’ involvement in their babies’ care. A real culture of trailing innovative ideas and learning and evolving practice with genuine involvement from parents was evident.

Stella Rranxi, Bliss Baby Charter Programme Officer, says: “We are delighted to accredit New Cross Hospital neonatal unit with its Baby Charter Gold Award. The passion, care and commitment of staff shone through on assessment day. The team strive to involve families both in their baby’s care and in helping to improve services on the unit overall.

“Strong multidisciplinary team working, particularly involving allied health professionals and the unit’s psychologist as key members of the team was evident. They work hard to create a welcoming and comfortable environment for families, including siblings, and to ensure families can be on the unit as much as they are able to, by assisting with free parking and free hot meals.”

Kerry Harnett, Senior Sister on Neonatal, became lead for Bliss Baby Carter and Family Integrated Care in May 2022. She says: “I’m extremely proud to receive this award on behalf of the team, the babies and their families. It’s recognition for the unit, for the work we do, day-in, day-out, and for families it’s reassurance that we listen to them and make changes for the better.”

Read more at www.bliss.org.uk/news/2023/new-cross-hospital-receives-gold-bliss-baby-charter-accreditation