A welcome result of an unwelcome virus? Evaluation of video consultations within a neonatal service
The recent pandemic has necessitated the use of video consultations in order that babies can receive timely follow-up after discharge from the neonatal unit, while avoiding the risks associated with travel and social mixing during an in-person attendance at clinic. We analysed parental and clinician perceptions of the service delivered using the newly implemented ‘Attend Anywhere’ video consultation service. Video consultations are satisfactory to parents and can safely meet the needs of appropriately selected patients. The video consultation system can be utilised for a variety of interactions between neonatal staff and parents and in addition has benefits at a strategic and environmental level.
St Mary’s Hospital Neonatal Unit, Manchester University NHS Foundation Trust
Please subscribe and log in to see the full article.
Also published in Infant: