Infant Journal
for neonatal and paediatric healthcare professionals

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neonatal staff education; Better Births; neonatal parent voice; family-integrated care; parent experience
Key points
  1. Involving neonatal families is at the heart of neonatal care.
  2. Lincolnshire was the first LMNS to ensure the voice of neonatal parents was acted upon as part of the Maternity Transformation Programme.
  3. Feedback from families within a structured framework enhances and addresses safety and quality.
  4. Co-production and collaboration with professionals across the whole system is necessary for success of the neonatal pathway.

Also published in Infant:

Parental access to neonatal units: inconsistency during the COVID-19 pandemic
An electronic survey was conducted to determine policy changes to parental access on neonatal units during the COVID-19 pandemic in the UK. The survey found that all responding units changed their policies and in many, parents were not allowed to visit their baby together. The survey highlights potential negative effects these policy changes are having on babies, their families and neonatal staff. Allowing parents to spend time with their baby together in a safe way during this pandemic should be a priority in neonatal care and this article considers ways in which the neonatal team can support this.