Royal Devon and Exeter Hospital receives Bliss Baby Charter accreditation

On 15 January, Royal Devon and Exeter Hospital became the first hospital in south west England to receive Baby Charter accreditation for its neonatal unit from the premature and sick baby charity Bliss.

At a ceremony held on the unit, Bliss Baby Charter Project Lead Chelsie Letts presented staff with a plaque and certificate marking their achievement.

Matron Louise Rattenbury says: "The Bliss Baby Charter accreditation scheme has supported the neonatal team to focus on what really matters to families. This has made a vital difference every day to all the babies we care for, as well as to parents and families."

Caroline Lee-Davey, Chief Executive at Bliss, says: "I am delighted that Royal Devon and Exeter's family-centred approach to the care of vulnerable babies has earned it a Bliss Baby Charter accreditation, making it one of only four units in the whole country to receive this prestigious award and the first in the south west.

"The work of staff here is making a vital difference to the lives of the babies they care for every single day. I hope that other neonatal units around the country will be able to look to the Royal Devon and Exeter Hospital as an example of excellence."