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Volume 16/Issue 4, July 2020

Development of better teamwork on a NICU using the TeamSTEPPS concept

Sadaf Bhayat, Jennifer Birch, Claudia Chetcuti Ganado


Many transfers of care occur on a neonatal unit with the potential for conflict of opinion, which could create a challenging working environment and impact on patient safety. Using the TeamSTEPPS programme, we set out to explore the prevailing consultant culture and its impact on team members with the objective of creating a no-blame culture and promoting a supportive environment. Through the TeamSTEPPS programme and various other interventions we have achieved a strong sense of teamwork and a setting of supportive behaviour.

Bhayat S., Birch J., Chetcuti Ganado C. Development of better teamwork on a NICU using the TeamSTEPPS concept. Infant 2020; 16(4): 166-70.
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