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Volume 15/Issue 6, November 2019

Using social media to improve the communication bottleneck in learning from risk incidents

Caroline Fraser, Charlotte Ashton, Carol Hudson, Sunita Seal


The intensive care environment is prone to risk incidents. Bradford Neonatology introduced a multi-platform approach including social media to provide improved awareness and timely dissemination of learning from risk incidents. A qualitative survey a year after introduction showed that staff felt this to be a useful learning tool that had led to a perceived change in their practice

Fraser C., Ashton C., Hudson C., Seal S. Using social media to improve the communication bottleneck in learning from risk incidents. Infant 2019;15(6): 215-17.
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